Customer Service Representative

Dallas, TX

Full Time

Entry Level

Now Hiring! Customer Service Representative (CSR) – In‑Office Position

If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place. For more than 120 years, Dallas Plumbing & Air Conditioning has provided dependable, high-quality service across the Dallas community. We’re proud of the reputation we’ve built- and even more proud of the supportive, growth-minded culture we’ve created for our team.

If you’re an experienced Customer Service Representative who thrives in a fast-paced call center environment and enjoys helping customers with care and confidence, we’d love to connect!

Responsibilities-

Answer incoming calls, emails, and messages from customers
Provide accurate information and assist with customer inquiries
Resolve issues promptly and professionally
Document interactions and update customer records
Collaborate with team members and other departments as needed
Follow company policies, procedures, and performance standards

Requirements-

Previous customer service experience preferred, but not required
Strong communication and problem‑solving skills
Ability to multitask in a fast‑paced environment
Comfortable working rotating weekend shifts
Reliable, punctual, and team‑oriented
Must be able to work on‑site each day

What We Offer-

Benefits package
Competitive hourly pay
Consistent weekly schedule
Supportive team environment
Opportunities for growth and training

Schedule: Monday–Friday with rotating weekend shifts
Compensation: $15–$20 per hour (based on experience)
Location: In‑office role

Please submit a copy of your resume for consideration.

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Customer Service Representative

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